What time is check in and check out?
The venue has a self-check-in process, with access from 2 pm onwards, and we offer a 10 am check-out time.
Where do I park?
CHALETS
There is a drop-off zone available to unload your luggage for your chalet. Your vehicle must then be parked in the designated parking area which is a short, downhill walk back to your chalet or in the designated parking area via Gate B.
There is limited visitor parking on wedding days for suppliers requiring access to the chalets (e.g. makeup and hair artists, photographers etc). If additional internal venue access is required, then please make suitable arrangements with the Venue Manager.
EPRAPAH ECONEST
Follow the sealed bitumen road via Gate B, and signs pointing towards the Eprapah Econest. Park in the designated parking area, in front of the sign saying 'Carpark'.
Where can I explore within the property?
You are welcome to wander through the lower garden areas and visit the many animals we have (ducks, chickens, guinea fowl, geese (be wary of these guys during breeding season!), and alpacas), or you may like to talk a walk to the lookout at the top of the mountain. You'll find a map in the compendium in your room.
There will be no access along some sections of the main driveway if a wedding ceremony is taking place. Further exclusion areas may apply where venue staff are preparing for wedding receptions. Directional signage or barriers will direct access away from any exclusion areas.
Access to areas displaying the signage 'Staff Only' and 'Private Property' must be adhered to.
As the venue is set amongst the natural environment and adjacent to productive farmland, please be aware that farm animals and fauna such as wallabies, goannas, scrub turkeys, bandicoots and various birdlife may be present at the venue and/or audible during your stay.
Please do not enter any animal enclosures during your stay.
As it is difficult to light every area of the property, it is recommended that guests take all necessary care when walking throughout the venue grounds and use areas that offer better lighting.
The venue has numerous water hazards (including dams, waterfall, spring, and bore) and other hazards such as tree roots, steep inclines, stairs, and slippery grassed/rocky surfaces. Please wear suitable footwear around the venue to assist with safety.
What is there to do?
Relax! We encourage you to switch off from the stresses of our fast-paced lives and sit back and breathe in the fresh mountain air. Switch off from technology (there are no TV's in the room), and take in the peace and quiet of our surroundings. You are welcome to wander through the gardens and visit some of our feathered and furry friends.
Can I bring my pet?
We do not allow pets of any kind on our property for accommodation stays, an additional cleaning charge of $200 will apply if this condition is not adhered to.
Are children allowed?
Our accommodation is adults only.
Are there cooking facilities inside the chalets?
CHALETS
Cooking is not permitted in the chalets and will incur additional cleaning charges.
There is a small kitchenette with a kettle, toaster, microwave and bar fridge.
Your room is equipped with complimentary coffee and tea including a Nespresso coffee pod machine. A supply of full cream milk has been stored in your refrigerator.
EPRAPAH ECONEST
There are cooking facilities within the EcoNest.
Is there Wifi available?
WiFi access is complimentary and available in your chalet and the immediate grounds. The password is supplied in your compendium.
Where do I find my key to access the accommodation?
CHALETS
There is a Key Safe adjacent to the glass sliding door on the chalet. To access the key inside the safe, please use the unique code that was provided to you in your welcome text message. When checking out or departing Rainforest Gardens Escape during your stay, please place the key back in the key safe.
EPRAPAH ECONEST
There is a Key Safe on the far end of the deck, above the net hammock. To access the key inside the safe, please use the unique code that was provided to you in your welcome text message. When checking out or departing Rainforest Gardens Escape during your stay, please place the key back in the key safe.
Is there a fireplace?
If it gets a bit cold, please feel free to make use of the wood combustion fireplace. Here are a few instructions and tips to get you started:
The venue has a self-check-in process, with access from 2 pm onwards, and we offer a 10 am check-out time.
Where do I park?
CHALETS
There is a drop-off zone available to unload your luggage for your chalet. Your vehicle must then be parked in the designated parking area which is a short, downhill walk back to your chalet or in the designated parking area via Gate B.
There is limited visitor parking on wedding days for suppliers requiring access to the chalets (e.g. makeup and hair artists, photographers etc). If additional internal venue access is required, then please make suitable arrangements with the Venue Manager.
EPRAPAH ECONEST
Follow the sealed bitumen road via Gate B, and signs pointing towards the Eprapah Econest. Park in the designated parking area, in front of the sign saying 'Carpark'.
Where can I explore within the property?
You are welcome to wander through the lower garden areas and visit the many animals we have (ducks, chickens, guinea fowl, geese (be wary of these guys during breeding season!), and alpacas), or you may like to talk a walk to the lookout at the top of the mountain. You'll find a map in the compendium in your room.
There will be no access along some sections of the main driveway if a wedding ceremony is taking place. Further exclusion areas may apply where venue staff are preparing for wedding receptions. Directional signage or barriers will direct access away from any exclusion areas.
Access to areas displaying the signage 'Staff Only' and 'Private Property' must be adhered to.
As the venue is set amongst the natural environment and adjacent to productive farmland, please be aware that farm animals and fauna such as wallabies, goannas, scrub turkeys, bandicoots and various birdlife may be present at the venue and/or audible during your stay.
Please do not enter any animal enclosures during your stay.
As it is difficult to light every area of the property, it is recommended that guests take all necessary care when walking throughout the venue grounds and use areas that offer better lighting.
The venue has numerous water hazards (including dams, waterfall, spring, and bore) and other hazards such as tree roots, steep inclines, stairs, and slippery grassed/rocky surfaces. Please wear suitable footwear around the venue to assist with safety.
What is there to do?
Relax! We encourage you to switch off from the stresses of our fast-paced lives and sit back and breathe in the fresh mountain air. Switch off from technology (there are no TV's in the room), and take in the peace and quiet of our surroundings. You are welcome to wander through the gardens and visit some of our feathered and furry friends.
Can I bring my pet?
We do not allow pets of any kind on our property for accommodation stays, an additional cleaning charge of $200 will apply if this condition is not adhered to.
Are children allowed?
Our accommodation is adults only.
Are there cooking facilities inside the chalets?
CHALETS
Cooking is not permitted in the chalets and will incur additional cleaning charges.
There is a small kitchenette with a kettle, toaster, microwave and bar fridge.
Your room is equipped with complimentary coffee and tea including a Nespresso coffee pod machine. A supply of full cream milk has been stored in your refrigerator.
EPRAPAH ECONEST
There are cooking facilities within the EcoNest.
Is there Wifi available?
WiFi access is complimentary and available in your chalet and the immediate grounds. The password is supplied in your compendium.
Where do I find my key to access the accommodation?
CHALETS
There is a Key Safe adjacent to the glass sliding door on the chalet. To access the key inside the safe, please use the unique code that was provided to you in your welcome text message. When checking out or departing Rainforest Gardens Escape during your stay, please place the key back in the key safe.
EPRAPAH ECONEST
There is a Key Safe on the far end of the deck, above the net hammock. To access the key inside the safe, please use the unique code that was provided to you in your welcome text message. When checking out or departing Rainforest Gardens Escape during your stay, please place the key back in the key safe.
Is there a fireplace?
If it gets a bit cold, please feel free to make use of the wood combustion fireplace. Here are a few instructions and tips to get you started:
- To light the fireplace please use the provided firelighters, and some small kindling which you can easily find around the property.
- There is pre-cut firewood located underneath your fireplace.
- Do not overload the fireplace with excessive amounts of wood.
- Always use the provided glove when touching the handle.
- Please ensure if you have no flammable items touching the fireplace. Also ensure that the curtains don’t touch the fireplace or the flue.
- Please don't empty out the fireplace on departure as there may still be hot embers.